PRIVACY POLICY

Virtual Rigger Ltd will never sell or pass on your name and address to any other organisation without your consent. Your details are confidential and you will never receive unsolicited mail as a result of ordering from the VR Super Store.

Virtual Rigger Ltd maintains a strict privacy policy in full accordance with the Data Protection Act 1998.

We expect you to maintain the confidentiality of your username and password for your Virtual Rigger account.

All content included in this site, text and graphics (including copyright), is owned and controlled by Virtual Rigger Ltd. In accessing the Virtual Rigger web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of these Virtual Rigger pages for any other purpose whatsoever, in any medium, without the prior written permission of Virtual Rigger Ltd.

Privacy Policy

Virtual Rigger Ltd are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and secondly to provide you with the best service possible. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.

The type of information we will collect about you when you place an order or register on our web site includes:

  • Address
  • Phone Number
  • Email Address

This information is already stored on our internal systems and our website simply verifies you as a customer of Virtual Rigger. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by visiting your account or emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email us at sales@v-rigger.com.

We use the information you provide for the following purposes:

  • To send updates regarding the status of your enquiry or order
  • To send newsletters and details of offers and promotions in which we believe you will be interested
  • To improve the design and content of the v-rigger.com website
  • To understand the buying behaviour of our registered users
  • To perform other general marketing and promotional activities focused on our products and services.

When you place an order we need to know your name, email address, delivery address, credit or debit card number* and the card's expiry date*. This allows us to process and fulfill your order and to notify you of the status of your request. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. 

* All credit or debit card details are processed via SagePay (Opayo) or PayPal - Virtual Rigger Ltd does not hold any card details and outsources directly with SagePay (Opayo) and PayPal - verbal transactions are processed via SagePay (Opayo) online terminal and no credit or debit card details are held via Virtual Rigger Ltd. Your financial data is secured via SagePay (Opayo) and PayPal - two international trusted corporations.  

Your Consent
 By submitting information to Virtual Rigger you consent to the collection and use of this information by Virtual Rigger and it's Service Provider (if any). If we decide to change our privacy policy, we will post those changes on this page so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

This v-rigger.com uses etracker technology (www.etracker.com) to collect visitor behaviour data. This data is collected anonymously to be used for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent services.

Data Security
 We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.

Improving Our Service
 Virtual Rigger does not sell, trade or rent your personal information to others. To better tailor our services to our customers' needs, we use non-identifying and aggregate information to help us make decisions on how to improve Virtual Rigger. We also do not use or share the personally identifiable information submitted to us by any other means without providing our customers the choice to opt-out or otherwise bar such unrelated uses.

Cookies
 Cookies are pieces of information left in the settings of your web browser to identify your computer to a website when you return. Whenever a website welcomes you and tailors data to your specifications, it is reading a cookie left in your browser and identifying information you may have registered during previous visits, such as your viewing preferences.

International Privacy
 The above privacy statement may not be applicable in all countries of Virtual Rigger visitors or registered community users, as security policies may vary according to the individual Internet laws in each host country.

 

If you would any further information regarding our Policies please contact sales@v-rigger.com